CHARLESTON, W. Va., February 23, 2022 /PRNewswire/ — Oktana, a custom software development company specializing in helping high-tech companies integrate Salesforce technologies, announced its recognition as a Salesforce Summit Partner under the Salesforce Partner Program. This designation, formerly known as Salesforce Platinum Partner, elevates Oktana to the highest rank of consulting partners within the Salesforce ecosystem.
Salesforce evaluates consulting partners quarterly on four key criteria: customer success, innovation, growth, and leadership in equality and sustainability. The purpose of this assessment is to rate each consulting partner’s proficiency in Salesforce and level of commitment to Salesforce technologies.
In February 2022, Oktana achieved Summit status by earning 100% in three categories, exhibiting exceptional customer service in implementing numerous multi-cloud projects, achieving high customer satisfaction ratings, and earning two Salesforce Master Navigator specializations. Oktana’s support for continuing education has also resulted in both significant practice growth and an increase in Salesforce certifications within its team.
“Achieving Summit status is recognition of our team’s commitment to our values of collaboration, growth and authenticity that help us deliver a true partnership to our customers,” says Jaime Solari, co-founder and CEO. “Working with high-tech companies, whether in Silicon Valley or elsewhere, exposes our team to a variety of technologies that inspire us to continue to grow as a Salesforce partner.”
The team, 90% based in Latin America, represents the diversity of the Americas. By expanding to the United States in 2020, Oktana has chosen to continue its mission of providing economic opportunity to growing communities and has invested in building a team in Appalachia, based in Charleston, West Virginia. To support the company’s efforts to provide opportunities, Oktana is also a member of the Salesforce Talent Alliance program. Learn more about Oktana’s commitment to CSR.
Oktana officially started as a Salesforce Consulting Partner in 2014, moving to Silver, Gold and now Summit. Along with achieving Summit status, Oktana has achieved Master Navigator specialization status for the Customer360 platform and experience Cloud. The company also upgraded its Tier 1 to Tier 2 specializations for Sales Cloud, Service Cloud, and Tableau CRM.
Oktana is a Salesforce Consulting Partner specializing in custom development on the Salesforce Platform and complex multi-cloud integrations to help customers connect their systems to Salesforce. Based at Uruguaythe company’s founders were the first to provide Salesforce services outside the country, which are now said to hold the most Salesforce certifications in Latin America. With over 300 technologists across Bolivia, Colombia, Ecuador, Paraguay, Peru, Uruguay and in the United States, Oktana is able to provide onshore and nearshore compliance-aware delivery teams.
For more details, please visit Oktana on the Salesforce AppExchange.