ConvergeOne Continues to Achieve Cisco Gold Partner Status, Reaffirming Commitment to Customer Satisfaction

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BLOOMINGTON, Minn., September 7, 2022 /PRNewswire/ — ConvergeOne, the leading provider of cloud computing, collaboration and digital modernization solutions, today announced that it has once again achieved Cisco Gold Partner status. ConvergeOne has also earned Cisco Powered Service designations in Cisco SD-WAN, Managed Business Communications, and Managed Unified Contact Center.

As a Cisco Gold Partner, ConvergeOne is committed to remaining one of Cisco’s most strategic partners. ConvergeOne earned this distinction by possessing broad expertise across multiple disciplines and demonstrating a high measurable level of customer satisfaction by helping customers modernize cloud infrastructure and applications. By delivering purpose-built solutions, ConvergeOne helps clients manage risk and accelerate digital transformation with an infrastructure that is modern, flexible, dynamic, and able to scale with business needs.

“ConvergeOne’s innovation strategy is centered on the needs of our customers. Through our Cisco Gold Partner status with Cisco Powered Service designations, we develop the highest level of knowledge and skills necessary to implement transformational solutions that enable customers to achieve key business results. said D Robert Martin, President, Field Organization, ConvergeOne. “ConvergeOne differentiates and reinvents the future with proven, progressive and useful solutions that modernize IT, enabling businesses to adapt quickly in this rapidly changing world.”

Cisco has continuously recognized ConvergeOne for being a leading partner for demonstrating innovation, business growth, alignment with Cisco’s strategic priorities, and commitment to Cisco. In 2021, ConvergeOne received five awards at the Cisco Partner Summit. Notably, ConvergeOne received the Global Customer Experience Partner of the Year award for adapting to market changes and demonstrating transformative thought leadership for customers moving to subscription-based pricing models and XaaS.

ConvergeOne shares Cisco’s customer-centric values. With world-class Customer Success Centers (CSCs) supporting customers 24/7/365, ConvergeOne is always ready to support customers and proactively resolve their issues. ConvergeOne’s focus on customer success is further evidenced by its 2021 Net Promoter Score of 80, a score that is nearly double the industry average (as reported by ClearlyRated) and places ConvergeOne in the NPS “World Class” category for the fourth consecutive year.

For more than a decade, ConvergeOne has developed deep technical expertise across the entire Cisco portfolio, including cloud customer experience, cybersecurity, data center, enterprise networking, and unified communications. ConvergeOne is among a very select group of partners who have proven their dedication to Cisco by achieving the highest level of accolades, having been awarded Cisco Master Collaboration, Security, Data Center & Hybrid Cloud, and Advanced Customer Experience Specializations. With these Master and Advanced specializations, ConvergeOne is recognized as a premier Cisco partner with the highest level of skill and expertise in architectures across the Cisco portfolio.

About Converge One

ConvergeOne is a proven provider of cloud solutions and service-oriented applications that uses its unique intellectual property and methodologies to create value for customers and develop progressive solutions that connect people with purpose. More than 14,000 enterprises and midsize businesses trust ConvergeOne to achieve their business results with cloud, collaboration, enterprise networking, data center and cybersecurity solutions. Our investments in cloud infrastructure and professional and managed services provide customers with transformational opportunities to achieve financial and operational benefits with cutting-edge technologies. Our 2021 NPS of 80, which places us in the World Class category for the fourth consecutive year, is a testament to our ability to provide our customers with the highest level of satisfaction, responsiveness and expertise. ConvergeOne has partnerships with over 300 global industry leaders, including Dell Technologies, AWS, Avaya, Cisco, IBM, Genesys and Microsoft to customize specific business outcomes. We provide solutions with a total lifecycle approach, including strategy, design and implementation with professional, managed and support services. ConvergeOne holds more than 5,600 technical certifications from hundreds of engineers across North America, including three Customer Success Centers. More information is available at convergeone.com.

About Cisco

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ConvergeOne Media Contact:

Craig ChumleyExecutive Vice President, Cloud, Managed Services and Marketing, ConvergeOne
678.262.2242
[email protected]

SOURCE Converge One

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